Refunds and Returns Policy
Effective Date: December 18, 2023
1. Overview
At DoubleWiews Digital Marketing Agency And Training, we strive to provide high-quality digital marketing services and training to our customers. However, we understand that there may be instances where you need to return a product or seek a refund. This policy outlines our process, conditions, and timeframes for refunds and returns to ensure a fair and transparent experience for both our customers and our business.
2. Eligibility
Our refunds and returns policy applies to all digital marketing services and training programs purchased directly from DoubleWiews Private Limited. Please note that this policy does not cover third-party products or services.
3. Refund Process
If you are unsatisfied with our digital marketing services or training program, you may request a refund within 7 days of the purchase date. To initiate a refund, please contact our customer support team at support@doublewiews.com or call +91 8501861701 and provide the following details:
-
Order number
-
Reason for the refund request
Once we receive your refund request, we will review it and process the refund if it meets our eligibility criteria.
4. Eligibility Criteria
To be eligible for a refund, the following conditions must be met:
-
The refund request is made within 7 days of the purchase date.
-
The digital marketing services or training program has not been fully utilized or completed.
-
The reason for the refund request is valid and falls within our refund policy guidelines.
5. Refund Timeframe
Once your refund request is approved, we will process the refund within 7 business days. Please note that it may take additional time for the refund to reflect in your account depending on your payment method and financial institution.
6. Return Process
As our services are intangible and provided electronically, there is no physical product to return. However, if you encounter any issues or difficulties with accessing our services or training materials, please contact our customer support team for assistance.
7. Contact Information
If you have any questions or concerns about our refunds and returns policy, please contact our customer support team at:
Email: support@doublewiews.com Phone: +91 8501961701
8. Changes to this Policy
We reserve the right to update or modify this refunds and returns policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
DoubleWiews Private Limited 8-1-68/A/1/9gf, Vinayak Nagar, Shaikpet, Hyderabad, 500008
